Shipping & 30-Day Guarantee

Shipping

  • Order preparation: 1 to 3 business days
  • Delivery: 6 to 10 business days after your order ships
  • Tracking: a tracking link is emailed to you as soon as your parcel leaves

Every DirtyMug is carefully packed to arrive in one piece. If your mug arrives damaged, send us a photo within 7 days of delivery and we'll send a replacement at no cost.

30-Day Money-Back Guarantee

Not laughing? You have 30 days from delivery to ask for a refund.

  1. Contact us through our contact page with your order number.
  2. We'll reply with simple return instructions.
  3. Once your return is received, your refund is issued to your original payment method.

Questions about your order? Reach out anytime through our contact page.